Terms and Conditions
Terms & Conditions
Welcome to Shubh Rudraksha. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.
1. General
This website is operated by Shubh Rudraksha, based in Haridwar, Uttarakhand, India.
By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions.
We reserve the right to update or modify these terms at any time without prior notice. Updated terms will be published on this page.
2. Products and Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.
However, slight variations in colour, appearance, size, texture, or natural characteristics may occur, particularly in natural products such as Rudraksha, gemstones, beads, and other religious or pooja articles.
Product images may also appear slightly different depending on your device or screen settings.
3. Product Availability
All products are subject to availability.
We reserve the right to:
Limit the quantity of products available for purchase
Change product prices or specifications
Discontinue any product
Cancel an order if a product is unavailable or cannot be supplied
If an order is cancelled by us after payment has been received, the applicable amount will be refunded according to our refund policy.
4. Pricing
All product prices displayed on the website are subject to change without prior notice.
Applicable taxes, shipping charges, and other charges, if any, will be displayed during checkout.
We make reasonable efforts to prevent pricing errors. If an obvious pricing or listing error occurs, we reserve the right to cancel the affected order and refund any amount already paid.
5. Orders
Placing an order through our website constitutes a request to purchase the selected products.
An order will be considered confirmed only after successful payment verification or confirmation of a Cash on Delivery order, where applicable.
We reserve the right to cancel or refuse an order in cases including, but not limited to:
Incorrect or incomplete customer information
Suspected fraudulent activity
Product availability issues
Pricing or technical errors
Courier service limitations
Repeated unsuccessful delivery attempts
6. Payment
We accept the payment methods displayed on our website at the time of checkout.
Online payments are processed through third-party payment service providers. We do not store sensitive payment credentials such as UPI PIN, CVV, or banking passwords.
For more information, please refer to our Payment Policy.
7. Shipping and Delivery
We provide shipping across India, subject to courier service availability.
Estimated delivery timelines are provided for general guidance and may vary depending on the destination, courier partner, weather, holidays, transportation conditions, and other circumstances.
For complete information, please refer to our Shipping Policy.
8. Returns and Refunds
Returns, replacements, cancellations, and refunds are subject to our Return & Refund Policy.
Customers are advised to review the policy before placing an order.
9. Customer Responsibility
Customers are responsible for providing accurate and complete information, including:
Name
Mobile number
Email address
Complete delivery address
Correct PIN code
We are not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
10. Website Use
You agree not to misuse this website or use it for any unlawful purpose.
You must not:
Attempt to gain unauthorized access to the website
Interfere with website security or functionality
Use the website for fraudulent activities
Copy, reproduce, or misuse website content without permission
Upload or transmit harmful software or malicious code
11. Intellectual Property
All content available on this website, including but not limited to:
Logos
Brand names
Product images
Text
Graphics
Videos
Website design
Product descriptions
is owned by or licensed to Shubh Rudraksha, unless otherwise stated.
No content may be copied, reproduced, modified, distributed, or commercially used without prior written permission.
12. Religious and Spiritual Products
Products such as Rudraksha, gemstones, yantras, pooja articles, and other spiritual items are sold for religious, devotional, traditional, and spiritual purposes.
Any traditional or religious descriptions provided on the website are intended for informational purposes and should not be considered medical, financial, legal, or scientific advice.
13. Third-Party Services and Links
Our website may use third-party services such as payment gateways, courier companies, analytics services, or other technology providers.
We may also provide links to third-party websites.
We are not responsible for the content, policies, availability, or practices of third-party websites or services.
14. Limitation of Liability
To the extent permitted by applicable law, Shubh Rudraksha shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or liability that cannot legally be excluded or limited under applicable law.
15. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Haridwar, Uttarakhand, India, subject to applicable law.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.
Business Name: Shubh Rudraksha
Location: Haridwar, Uttarakhand, India
Last Updated: September 2026