Privacy Policy

At Shubh Rudraksha, we respect your privacy and are committed to protecting the personal information you provide while using our website.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you visit our website, place an order, contact us, or use our services, we may collect information such as:

Full Name

Mobile Number

Email Address

Billing and Shipping Address

Order and purchase details

Payment and transaction information

Information you provide while contacting our customer support

We only collect information that is reasonably required to provide our products and services.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders

Confirm and communicate about your orders

Process payments and refunds

Provide customer support

Respond to your queries and requests

Improve our website, products, and services

Prevent fraud, misuse, or unauthorized transactions

Comply with applicable legal and regulatory requirements

3. Payment Information

Online payments may be processed through third-party payment gateway providers.

We do not intentionally store your complete debit card, credit card, UPI PIN, CVV, or banking passwords on our website.

Payment information may be processed directly by the respective payment service provider according to its privacy and security policies.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to provide our services, such as:

Payment gateway providers

Courier and logistics partners

Website and technology service providers

Government authorities or law-enforcement agencies when legally required

Only information reasonably necessary for the relevant service will be shared.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better user experience.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Third-Party Services

Our website may use third-party services such as payment gateways, courier services, analytics tools, or other service providers.

These third parties may process information according to their own privacy policies and terms.

We recommend reviewing the privacy policies of such third-party services when applicable.

8. Your Rights

Subject to applicable laws, you may contact us to:

Request information about the personal data we hold about you

Request correction of inaccurate information

Request deletion of personal information where legally applicable

Ask questions regarding the use of your personal information

9. Children's Privacy

Our website is not specifically intended for children. We do not knowingly collect personal information from children without appropriate consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws.

Any updated version will be published on this page with the revised effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on our website.

Business Name: Shubh Rudraksha
Website: Shubh Rudraksha
Location: Haridwar, Uttarakhand, India

Last Updated: September 2026